Answers to common ARPS member questions about logging in, accessing member-only pages, managing your profile, renewals, invoices, webinars, the member directory and getting help.
If a restricted page redirects you to the login screen, log in first and then return to the page you were trying to access.
Common questions about signing in and accessing member-only pages.
Select Log in on the ARPS website, or use the Member login button on this page. Enter the email address associated with your ARPS membership and your password.
You can also use the social login options shown on the login screen if they are linked to the same email address as your ARPS account.
Go to the login page and select Forgot password. Enter the email address linked to your ARPS membership and follow the instructions sent to your email.
If you do not receive the reset email, check your junk or spam folder. If it still does not arrive, contact the ARPS Secretariat at secretariat@arps.org.au.
Some ARPS pages are restricted to current members. If you open a restricted page such as Member Downloads, the Member Directory or Forums while logged out, the website will redirect you to the login screen.
Log in using your ARPS account, then return to the page you were trying to access.
First, check that you are using the email address linked to your ARPS membership. If you have more than one email address, you may have logged in with a different account.
You can also try logging out, clearing the browser cache, or opening the page in a private/incognito window. If access still does not work, contact the ARPS Secretariat at secretariat@arps.org.au and include the page you were trying to access.
Help with your member profile, contact details and directory visibility.
Log in to the ARPS website and open My profile. From there you can review and update your contact details, organisation, email address and other profile information.
Keeping your details up to date helps ensure you receive ARPS communications, renewal notices and relevant member updates.
Log in and open your member profile. Review your privacy or visibility settings to control what information appears to other members in the ARPS member directory.
The member directory is intended to help ARPS members connect with each other professionally.
The ARPS member directory is a restricted member-only area. Visitors who are not logged in will be asked to log in before accessing the directory.
Members should only use directory information for appropriate ARPS, professional or networking purposes.
Log in and update your member profile. If you cannot edit the relevant field, or if the correction relates to your membership grade or status, contact the ARPS Secretariat at secretariat@arps.org.au.
Questions about membership status, renewals, invoices, receipts and membership options.
ARPS memberships are due for renewal on 1 January each year.
Renewal notices and invoices are managed through your ARPS member account.
Log in and open My profile. Your profile is the best place to check your membership details, contact information, invoices and account status.
ARPS memberships are due for renewal on 1 January each year.
Renewal information is managed through your ARPS member account. Log in, open My profile, and check for renewal notices, invoices or outstanding balances.
If you are unsure whether your membership is current, or you need help with your renewal, contact the ARPS Secretariat at secretariat@arps.org.au.
Log in and open My profile. Invoices, payments and receipts are normally managed through your member account.
If you need a copy of an invoice or receipt and cannot find it, contact the ARPS Secretariat at secretariat@arps.org.au with your name, organisation and the relevant membership year or event.
Start by checking My profile for invoices and payment records.
If you cannot find what you need, contact the ARPS Secretariat at secretariat@arps.org.au with your name, organisation and the invoice, receipt, membership or event details.
If your qualifications, experience or circumstances have changed, contact the ARPS Secretariat at secretariat@arps.org.au for advice on the appropriate membership grade and any required application or supporting information.
Membership categories and requirements are summarised on the Join ARPS page.
Student membership is intended for students who meet the eligibility requirements. When your study situation changes, contact the ARPS Secretariat at secretariat@arps.org.au so your membership status can be reviewed and updated where required.
Questions about member downloads, webinar recordings, forums, the store and other member resources.
Member-only files are available through the Member Downloads page. You may need to log in before the page opens.
The Downloads page is intended for member archive material such as webinar recordings, ARPSMag issues, newsletters, AGM reports and Executive records.
Public webinar recordings are listed on the ARPS Webinars page. The full webinar library is available to members through the Member Downloads area.
Upcoming webinars, workshops, branch meetings, conferences and related events are listed on the Events page as they become available.
The ARPS forums are available through the Forums page. If you are not logged in, you will be asked to log in before accessing the forums.
Forums should be used for appropriate member discussion, notices and professional exchange.
The ARPS Store lists ARPS merchandise where available. Current items may include anniversary merchandise or other society items. Availability and stock may change over time.
General information about ARPSMag is available on the ARPSMag page. Previous ARPSMag issues and newsletter archive material may be available to members through the Member Downloads page.
Questions about events, branches, ARPYGN and contributing to ARPS activities.
Open the Events page and select the event you are interested in. Event pages include details such as date, time, location or online format, and registration information where available.
ARPS branches support local engagement, networking and events. Branch pages are available under About ARPS, including Queensland, New South Wales, South Australia, Victoria and Western Australia.
If you are unsure who to contact, contact the ARPS Secretariat at secretariat@arps.org.au and they can direct your enquiry.
ARPYGN is the Australasian Radiation Protection Young Generation Network. It supports students, early-career professionals and others interested in radiation protection through networking, mentoring, events and professional development activities.
Visit the ARPYGN page for more information.
Members are encouraged to contribute suitable updates, articles, event reports, branch news and professional interest pieces. Visit the ARPSMag page or contact the ARPS Secretariat at secretariat@arps.org.au if you have an idea to discuss.
If you have a suggested webinar topic, speaker or technical area of interest, contact the ARPS Secretariat at secretariat@arps.org.au with the details. Suggestions from members and branches help keep the webinar program relevant to radiation protection practice.
Where to go when you need help with membership, access, invoices, website issues or general ARPS enquiries.
For membership enquiries, corporate membership enquiries, website matters, payments, invoices and general ARPS questions, contact the ARPS Secretariat in the first instance.
Email: secretariat@arps.org.au
To help ARPS resolve the issue quickly, include:
Start by checking My profile for invoices and payment records.
If you cannot find what you need, contact the ARPS Secretariat at secretariat@arps.org.au with your name, organisation and the invoice, receipt, membership or event details.
Visit the Join ARPS page to review membership options, benefits, fees and application forms. If you are unsure which membership grade applies, contact the ARPS Secretariat at secretariat@arps.org.au.
If your question is not answered here, please contact the ARPS Secretariat.
Email: secretariat@arps.org.au